Where does the corporate culture come from? 公司文化從何而來?

(附中文) Today we discussed about how a hedge fund transformed from the one with criminal charges to a high integrity firm. The most important question was: “Where does the corporate culture come from?” The case protagonist provided some insights:

  • How you measure people? (integrity-relevant KPIs…)
  • Who do you select? (background investigation, personality…)
  • What’s the behavior expectation? (mission, professional conduct…)
  • How do executives act? (executives’ time allocation…)

Sometimes we focus on communication of culture too much, but without the real changes in recruiting, performance management and daily operation, it’s impossible to transform an organization!

今天我們討論一家避顯基金從訴訟纏身轉型至高道德操守的公司,其中最重要的問題為:「公司文化到底從何而來?」個案主角提供了很好的說明:

  • 如何衡量員工?(道德操守相關的績效指標…)
  • 挑選怎樣的人才?(背景調查、人格特質…)
  • 預期怎樣的行為?(企業使命、專業行為準則…)
  • 高層主管的行為舉止 (如何分配時間…)

有時候我們太重視溝通企業文化、反而忘記了如果沒有實際在招聘、績效管理或日常營運中有所改變,改變不可能成真!

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